🚚 Shipping Policy
At Saphora.pro, we aim to deliver your favorite products quickly and safely anywhere in Pakistan 🇵🇰
📦 1. Delivery Time
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Orders are delivered within 3 to 7 working days (depending on your city and courier service).
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Remote areas may take up to 10 days for delivery.
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Orders placed on weekends or public holidays will be processed on the next working day.
💸 2. Shipping Charges
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Standard Delivery Fee: PKR 200–300 (varies by location and order weight).
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Free Delivery: On orders above PKR 2,999.
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You’ll see the exact shipping cost at checkout before placing your order.
💳 3. Payment Methods
We offer two convenient payment options:
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Cash on Delivery (COD) 💵
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Online Payment (via debit/credit card or bank transfer — if available)
🚚 4. Order Tracking
Once your order is shipped, you’ll receive a tracking number via SMS or email so you can track your parcel’s status anytime.
⚠️ 5. Delays or Issues
We always try our best for on-time delivery, but delays may occur due to:
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Weather conditions ☔
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Courier issues 🚛
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Public holidays or strikes
If your order hasn’t arrived within 10 working days, contact our support team for assistance.
🧾 6. Damaged or Wrong Items
If your order arrives damaged or incorrect:
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Contact us within 48 hours of delivery with photos or video proof.
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We’ll arrange a replacement or refund based on our Return Policy.
📞 7. Contact Us
For shipping-related questions or support:
Email: support@saphora.pro
Instagram / Facebook: @saphora.pro